Privacy Policy

1. Who We Are

This website is owned and operated by:
JEES d.o.o.
Ulica Stjepana Podhorskog 21, 10000 Zagreb, Croatia
VAT (OIB): 93423192610
Email: contact@mindsetave.com

2. What Information We Collect

We collect personal information that you provide when you:

• Make a purchase
• Subscribe to a newsletter
• Contact us via email or form
• Browse the website

This may include:

• Name
• Email address
• Shipping and billing address
• Phone number (if provided)
• Payment information (processed securely via Shopify & Stripe)
• IP address, browser type, device info (via cookies/analytics)

We do not collect or store your credit card details. Payments are handled securely by trusted third parties like Shopify Payments and Stripe.

3. How We Use Your Information

We use your information to:

• Process and ship your orders
• Contact you about your order or support requests
• Send you marketing emails (only if you’ve subscribed)
• Improve our website and services
• Prevent fraud or abuse of the website

We will never sell or rent your information to third parties.

4. Sharing Data with Third Parties

We only share your personal data when necessary, such as:

• With delivery services to fulfill your order (e.g. BOXNOW or Croatian Post)
• With payment processors (e.g. Stripe)
• With trusted service providers (e.g. email platform, website host)

Each third party is obligated to keep your data secure and only use it as required for the agreed service.

5. Cookies and Analytics

Our website uses cookies to improve your experience and help us understand how visitors use the site. Cookies are small files stored on your device.

We may use cookies for:

• Shopping cart functionality
• Language preferences
• Site performance
• Anonymous traffic stats (e.g. Google Analytics – only if used)

You can manage or disable cookies in your browser settings at any time.

6. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Request access to the data we hold about you
• Correct or update your information
• Ask us to delete your data (unless we need it for legal reasons)
• Withdraw consent (e.g. unsubscribe from emails)
• File a complaint with your local data protection authority

To request any of the above, contact us at contact@mindsetave.com.

7. Data Security

We take data protection seriously. Your data is stored on secure servers and encrypted where appropriate. We use Shopify’s and Stripe’s secure systems for checkout and payment processing. Only authorized staff have access to your information, and only for tasks like order fulfillment or customer service.

8. Links to Other Sites

This site may contain links to external websites. We’re not responsible for the privacy practices of those sites. We recommend reading their policies before providing any personal data.

9. Policy Updates

We may update this Privacy Policy occasionally. If we do, we’ll post the new version on this page with the date of the last update. By continuing to use our website, you agree to the updated terms.

10. Contact

If you have any questions about this policy or your data, feel free to reach out:
contact@mindsetave.com
Subject: "Privacy Policy"